I write this based on my thoughts of a post from one of my friends. Angela mentioned that one of her clients gave her major accolades for being there for her during a critical time. But to Angela, she was just doing her job. She didn’t know that she served as a lifeline of support for this client.
When I thought about this, I realized Angela did several things.
She made herself available, which is one of the most important things you can do for someone, whether at work or in your personal life. The gift of time is always appreciated.
She tuned into the needs of the client. This is basic business sense – understand the needs of your client and help them address those needs. It’s surprising how many people sometimes forget this.
As a result of her individual attention, Angela’s client felt empowered. Both for getting the job done, and by finding someone like Angela, who was truly invested in a successful outcome and willing to do what was needed to accomplish that.
As a therapist, Angela reminds me to keep listening. She reminds me to take a breather and realize you are the person that someone needed. It’s a good feeling, and something to be proud of when it’s accomplished.
You don’t have to be a therapist though. You simply have to care enough to be available. Listen to your inner voice first, and that will lead you to listen to others. Instead of looking at the world solely through your own lens, try seeing things from other people’s points of view.
Whether you practice availability through your job, in your personal life, or both, I promise you will see the results almost immediately. You’ll feel better about yourself, you’ll accomplish more and, most importantly, you will have made a positive impact on someone else’s life.
Danny L. Ross is a certified school counselor and a Licensed Professional Counselor in the state of Texas with over 18 years of combined experience in teaching, school counseling, social services, and clinical counseling. Mr. Ross specializes in issues including child and adolescent, grief and complicated grief, anger, depression, anxiety, self-esteem, and family relationships. He is the owner-operator of DLR Counseling Group in Arlington, Texas.